Contact the desk
Tell us your date, compound area, and museum goals. We reply within one business day with tier guidance or clarifying questions.
How to reach Musee Quick New Cairo LLC
Our editorial desk sits at 14 South Academy Street in the Fifth Settlement, postal code 11835, Cairo Governorate. Walk-in visitors are welcome Sunday through Thursday between 10:00 a.m. and 4:00 p.m. when editors are not on field verification. Call ahead if you need printed route dossiers or wish to discuss East Coordinator driver briefings in person.
Phone line +20 2 2613 7740 connects to Karim Saleh or whoever covers desk operations that day. Email [email protected] suits detailed requests with multiple dates, school groups, or accessibility requirements. Include your preferred museums—GEM, NMEC, AUC galleries, Coptic Museum—and whether you travel with children or mobility equipment.
We do not operate a twenty-four-hour emergency line. For same-day museum closures check official institution channels first, then email us with subject line URGENT and we will respond when the desk opens. Registered company details: Tax ID (ETA) 788-536-214, GAFI Commercial Registry 493817.
What happens after you submit the form
Submissions arrive in a secure queue reviewed only by desk staff. Within one business day you receive either a tier recommendation linked to pricing, a request for missing details (compound gate name, preferred Friday vs weekday), or a scheduling link for a Day Runner phone walkthrough. Payment instructions follow acceptance; we never ask for card data in email body text.
Free editorial articles on one-day itineraries remain available without contact. The form is for customized scope: overlapping sites, corporate hosting, or visitors arriving from Cairo International Airport with tight layovers.
Office hours and languages
Sunday–Thursday 9:00 a.m.–5:00 p.m. Cairo time. Friday 10:00 a.m.–1:00 p.m. for email only. Saturday closed. Correspondence in English or Arabic; published site content is English for international school families and expatriate residents.
Before you write
Do you sell museum tickets? No. We plan sequences; you buy tickets at official gates or portals.
Can you book a guide? We provide briefing notes for licensed guides you hire independently. We do not employ tour guides on payroll.
Is consultation refundable? Quick Explorer PDFs deliver digitally upon payment; Day Runner and East Coordinator refunds follow the terms in your invoice PDF if we cancel due to desk error.
Read services for deliverable detail and transport for mode comparisons before calling—saves time on both sides.
Directions to our desk
From Cairo Festival City, drive south on South Academy Street toward the AUC New Cairo area. Our office sits at number 14 in a low-rise commercial strip with teal signage reading Musee Quick. Landmark: two blocks north of the main AUC visitor gate when approaching from 90th Street. Parking is street-side before 9:00 a.m.; after that use the small lot behind the building accessible from the service alley—ask security for Musee Quick visitors.
Uber and Careem drop at the building entrance. If your driver knows only AUC, specify South Academy commercial strip, not the campus interior. Walking from Point 90 Mall takes twenty-two minutes along South Academy; not recommended June through August midday.
Corporate and embassy correspondence
Institutional clients may request invoices payable within thirty days by submitting company legal name, Egyptian tax card if registered locally, and purchase order number on first contact. We issue PDF invoices from Musee Quick New Cairo LLC with ETA 788-536-214 for accounting alignment. East Coordinator engagements for visiting delegations typically require five business days lead time including driver briefing production.